Power Outages

Sussex Rural Electric Customers

If your power goes out, please call 877-504-6463.
You can check the status on the outage map at http://outages.sussexrec.com/

JCP&L Customers

Customers without power should call 888-544-4877 to report their outage or use the Report Power Outage form onthe website. Outage map

Downed Wires
In the event of severe weather, customers should immediately report downed wires to their utility or their local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.

When to Report Your Outage
How do you determine if an outage should be reported? If you lose power, check and make sure that your circuit breakers have not tripped. If everything is fine with your circuit breakers, call right away.

Do you have a personal or family emergency that requires assistance from a civil agency? In Sussex County, contact the Office of Emergency Management which is part of the Sheriff's Office. Call: (973) 579-0380.

Storm and Emergency Preparedness

Each storm season has different requirements. For example, winter storms mean you should have plenty of warm clothes on hand while summer storms mean you should make sure you have extra water to combat thirst from hot, humid weather. That said, you can do some things in advance of any storm that will help you make it through until power is restored.

Don't Forget Your Pets or Livestock
Animals needs care in an extended outage too. If you have a family pet, an exotic pet, or livestock you need to be prepared to secure their safety and comfort as well as your own.